baji lif Privacy Policy

baji lif is an online gaming and betting platform operated for users in Bangladesh. This Privacy Policy ("Policy") applies to all services provided through the baji lif website https://bajilif.cam and its related mobile applications.

The purpose of this Policy is to clearly inform you about what information we collect, why we collect it, and how it is managed. By using our services, you are considered to have agreed to the terms described in this Policy. To learn about the full terms of use, please read our Terms and Conditions.

This Policy has been prepared in accordance with applicable data protection regulations in Bangladesh and international best practices. It may be updated from time to time, as detailed in Section 10.

baji lif collects various types of information, divided into the following categories:

2.1 Identity Information

We collect the following information for account registration and identity verification:

• Full name (in Bengali or English)
• Date of birth (for age verification — 21 years or older)
• Mobile number and email address
• National ID card or passport details (for KYC verification)
• Current address

2.2 Financial Information

During deposit and withdrawal processes, we collect:

• Mobile banking numbers (bKash, Nagad, Rocket, Upay)
• Transaction amounts and times
• Transaction reference numbers

We do not store card numbers or full bank account details on our servers.

2.3 Activity Information

Information automatically collected while using the platform:

• Betting history and gaming activity
• Bonus claim and usage records
• Session duration and page visit information
• Login and logout times

2.4 Technical Information

• IP address and device type
• Browser name and version
• Operating system
• Cookie data (details in Section 6)

baji lif collects information in the following ways:

3.1 Information You Provide Directly

Information you provide during account registration, identity verification (KYC), filling out deposit or withdrawal forms, and contacting customer support is stored directly in our system.

3.2 Automatic Collection

Some information is collected automatically through technical logs, cookies, and analytics tools while you use our website and app. This information is primarily used to improve platform performance and ensure security.

3.3 Information from Third Parties

Relevant information may be received from payment processors (such as bKash, Nagad, Rocket, Upay), identity verification agencies, and fraud detection services. This information is used only to confirm account legitimacy and maintain financial security.

Your information is used for specific purposes, and we are committed to avoiding unnecessary use:

4.1 Service Operations

• Creating and managing accounts
• Processing betting and gaming activity
• Confirming deposits and withdrawals
• Applying bonuses and promotions

4.2 Security and Compliance

• Preventing fraud and money laundering
• Verifying age (21+)
• Detecting multiple accounts
• Protecting system security

4.3 Customer Support

Your information is used to provide support via 24/7 live chat and email, review complaints, and improve service quality.

4.4 Responsible Gaming

baji lif believes in responsible gaming. Your gaming activity data is analysed to identify potentially problematic behaviour and provide necessary support. For more information, visit our Responsible Gaming page.

4.5 Communications

Your contact information is used to send important account notifications, security alerts, and policy change notices. Marketing messages are sent only with your consent, and you may withdraw that consent at any time.

baji lif does not sell or rent your personal information. However, information may be shared in the following limited circumstances:

5.1 Service Partners

Payment processors (bKash, Nagad, Rocket, Upay), identity verification agencies, and technology providers may access limited information. These partners may only use the information for the specific tasks assigned to them and not for their own purposes.

5.2 Legal Obligations

Information may be provided in response to lawful requests from authorities under applicable laws and regulations in Bangladesh. Information may also be shared as required for cooperation in anti-money laundering and cybersecurity investigations.

5.3 Game Providers

Game software providers including Evolution, Pragmatic Play Live, PG Soft, and JILI may access limited technical information to ensure game functionality. This information is generally not personally identifiable.

5.4 International Data Transfers

Some service providers may be located outside Bangladesh. In such cases, appropriate security measures are ensured for data transfers and international data protection standards are followed.

Cookies are small text files stored in your browser or device that help the website remember information about your visit.

6.1 Essential Cookies

These cookies are essential for the platform's basic functions — maintaining login sessions, security verification, and saving preference settings. Without these cookies, the service will not work properly.

6.2 Performance Cookies

These cookies are used to understand how users interact with the platform. The information gathered helps improve service quality.

6.3 Cookie Controls

You can block or delete cookies from your browser settings. However, disabling essential cookies may limit some features of the platform.

7.1 Retention Period

Information is retained for the duration your account is active and for five years thereafter. Financial transaction records may be kept for longer periods as required by applicable legal obligations.

7.2 Security Measures

baji lif uses the following technical measures to protect your information:

• Securing data transfers through SSL/TLS encryption
• Storing sensitive information in encrypted form
• Regular security audits and assessments
• Access controls — only authorised staff may access information
• Firewall and intrusion detection systems

7.3 Response to Data Breaches

In the event of a security breach, baji lif will notify affected users as quickly as possible and take the necessary steps to minimise harm.

As a baji lif user, you have the following rights:

8.1 Right of Access

You may request to view any information we hold about you. Such requests are generally responded to within 30 business days.

8.2 Right of Correction

If any of your information is incorrect, you may request a correction. Some information can be changed directly in your account profile; for other changes, please contact customer support.

8.3 Right of Deletion

In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a set period due to legal obligations or ongoing disputes.

8.4 Right to Object to Processing

You may contact customer support at any time to stop receiving marketing communications or to object to the processing of your information for specific purposes.

8.5 How to Exercise Your Rights

To exercise any of the above rights, contact us via 24/7 live chat or email. We provide support in both Bengali and English. For general questions, you may also visit our FAQ page.

baji lif strictly applies to persons aged 21 and above. We do not knowingly collect or process any information from minors.

Age is confirmed at the time of registration and through KYC verification. If a user provides a false age, their account will be closed immediately and the related information will be deleted.

If you find out that a minor is using our platform, please notify our customer support immediately.

baji lif may update this privacy policy when necessary. Reasons for changes may include:

• Introduction of new services or technologies
• Changes in laws and regulations
• Improvements to security measures
• Clarifications based on user feedback

For significant changes, a notification will be sent to your registered email or mobile number, and the update will be clearly announced on the website. If you continue to use the platform after the changes, you will be considered to have agreed to the new policy.

The date of each update is noted at the top of this page. For more information about the general terms of use of the site, please visit our About Us page.

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Live Chat: Get support in Bengali and English 24/7 through the live chat option on the website
• Email: [email protected]

For data protection requests, identity verification may be required. We aim to respond within 30 business days.